Welcome to Nexa Vision. By accessing and purchasing from our website, you agree to abide by the following terms and conditions:

1. Product Warranty: All Nexa Vision LED TVs come with a 1-year manufacturer warranty. The warranty covers manufacturing defects and does not include physical damage, misuse, or unauthorized repairs.
2. Courier Damage Replacement: To claim replacement for any courier-related damages, customers must provide clear video proof recorded at the time of delivery. Claims without video evidence will not be accepted.
3. No Exchange Policy: Products once sold cannot be exchanged under any circumstances.
4. Product Information: While we strive to provide accurate product descriptions and images, minor variations may occur due to updates or display settings.
5. Cancellation Policy: Orders once placed can only be canceled if they are not yet shipped. Refunds for canceled orders will be processed within 5-7 business days.